Privacy Policy
Dear Users, Thank you for choosing the “SyncLync” app. This app allows you to customize the settings and conveniently control your hearing aids using your end device (e.g. smartphone). The following discloses the details of data processing.
This Privacy Policy explains how SyncLync, Inc. collects, uses, and protects your personal information.
1. Contact Information
The entity responsible for processing personal data in relation to the SyncLync website is:
SyncLync, Inc.
1600 Landmark Dr.
Cottage Grove, WI 53527, USA
Email: [email protected]
Internet: www.synclync.com
For questions regarding the privacy policy and these data protection provisions, please contact us by mail at the previously mentioned postal address or by emailing [email protected].
2. Data processing when using the “SyncLync” website.
We may acquire personal information primarily from application forms. Data collected can include your name, phone number and email address.
Legal bases are:
The performance of a contract:
User consent (where applicable) under U.S. privacy laws such as the California Consumer Privacy Act (CCPA) and Health Insurance Portability and Accountability Act (HIPAA) for health-related data.
The performance of a contract or the performance of measures prior to entering into a contract (Art. 6 para. 1 pg. 1 lit. b GDPR), and consent of the user according to Art. 6 para. 1 pg. 1 lit. a GDPR in conjunction with Art. 9 para. 2 lit. a GDPR, insofar as health data is processed.
3. User Choices & Data Sharing
• SyncLync will take responsibility, and control, and manage the personal information received from customers.
• SyncLync does not sell or share personal data with third parties except for service providers under strict contractual obligations (e.g. hearing aid services, technical support).
• Third-party service providers only process data per SyncLync instructions and comply with U.S. data protection laws.
4. Rights of the user
Users have the right to access, correct, or withdraw their consent for the processing of their personal data at any time without stating a reason and effective for the future. Please note that the withdrawal of consent does not affect the legality of any data processing that occurred up to the time of the withdrawal of consent.
The following rights of the individuals affected are available to you to present the respective statutory requirements:
• CCPA (California), Virginia Consumer Data Protection Act (VCDPA), and Colorado Privacy Act (CPA):
• Right to Access: Request a copy of the personal data SyncLync has collected.
• Right to Correction: Request corrections to inaccurate data.
• Right to Deletion: Request that SyncLync deletes your personal data, subject to legal obligations.
• Right to Data Portability: Request a copy of your data in a machine-readable format.
• Right to Opt-Out: California residents can opt out of data sharing under the CCPA.
General Data Protection Regulation (Regulation (EU) 2016/679 – GDPR):
• Right of access by the data subject (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
To exercise these rights, or opt out of marketing communications, please contact the data protection officer at [email protected]. Lastly, you are entitled to file a complaint with a regulatory authority if you are of the view that the processing of your personal data is in violation of data protection provisions, or you have not been adequately granted the rights of individuals affected.
Thank you for trusting SyncLync with your personal information. We are committed to maintaining your privacy and delivering a secure experience.